Return & Refund Policy

Return Eligibility

If you’re not completely satisfied, items may be returned within 3 (three) days of delivery.

Item Condition

Returned items must be in original, unused, unwashed, and undamaged condition, with all original tags and packaging intact.

Return Process

To request a return, please contact Spiekeriesh directly for return authorisation before sending the item back.

Return Shipping

Unless the return is due to a fault on our part (such as a defect or incorrect item), the buyer is responsible for return shipping costs.

Damaged or Defective Items

If your item arrives damaged or faulty, please notify us within 3 (three) days of receipt. We’ll arrange a refund or replacement as quickly as possible.

Refunds

Once we receive and inspect your return, and it meets our return criteria, a refund will be issued.

Refund Timeframe

Please allow up to 5 (five) business days for the refund to be processed after your return has been approved.